Shipping, Return & Cancellation Policy for teesmojo.com
Last Updated: 02-04-2023
At teesmojo.com, we strive to provide an enjoyable shopping experience for our customers. Our Return & Cancellation Policy is designed to ensure fairness and transparency in handling returns, exchanges, and cancellations. Please read this policy carefully before making a purchase on our website.
1. Shipping Policy
- Free Shipping all over India. Delivery within 5-10 days. For remote location delivery may take longer time.
- Customer will get tracking ID and link to track the shipment.
2. Cancellation Policy
Cancellation by Customer
- You may cancel your order before it is processed for shipment. To request a cancellation, please contact our customer support team as soon as possible.
- Once an order is processed for shipment, it cannot be canceled, and our standard Return Policy will apply.
Cancellation by teesmojo.com
- We reserve the right to cancel an order at our discretion. If we cancel your order, you will be promptly refunded the full purchase amount.
3. Return Policy
Eligibility
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
Return Timeframe
- You have 10 days from the date of delivery to initiate a return.
Non-returnable Items
- Some products are non-returnable due to hygiene reasons or other specific criteria. Please refer to the product description for details.
Return Process
- To request a return, please contact our customer support team and provide your order number and the reason for the return.
- Our team will provide instructions for the return process, including the return address and any necessary documentation.
- You are responsible for return shipping costs, unless the return is due to an error on our part.
Refund
- Once we receive and inspect the returned item, we will process the refund to the original payment method.
- Refunds may take 3-4 business days to reflect in your account, depending on your financial institution.
4. Exchange Policy
- If you receive a damaged or defective item, please contact our customer support team to initiate an exchange. We will provide instructions for the exchange process.
4. Contact Us
If you have any questions, concerns, or requests regarding our Return & Cancellation Policy, please contact us at +91 8629919133.
Thank you for shopping at teesmojo.com. We value your satisfaction, and we are here to assist you with any issues related to returns, cancellations, or exchanges.
